1

Charged me over $130 to look at my car when nothing was wrong/didn’t do any work. Sometimes, my car wasn’t turning on when I moved the key when I had it checked out. They couldn't figure out what was wrong. They claimed they told me up-front that they would charge me, even if they found nothing, but they told me no such thing. I have never been to a mechanic where they charged me to fix my car without fixing anything. I recommend going elsewhere.

5

I had the absolute BEST experience today at Pro Automotive. The Customer service was phenomenal. They took me as a last minute call before I left on vacation, diagnosed my car issues and gave me a loner car until work complete. It was fast, friendly and I felt like their only customer I will definitely refer my friends and family!! 5 stars ⭐️

4

Fast, friendly, and straightforward. Would definitely use their service again.

Thank you for your review and for sharing about our fast, friendly and straightforward service! We look forward to helping you again in the future! - Pro Automotive :)

- Pro Automotive - Dudley
5

Fast courteous reasonable priced work.

5

the best

1

Worst experience I've ever had with an auto place. I'd leave no stars if I could.

1

Called to get a quote for a steering rack and the women i talk to wouldn't do it. Told me they had to see the car first. I can understand that they want to make sure it's the real issue, but they can do that if choose them. I called three other places all very nice and willing to give quotes and all stating that they need to make sure that is the issue before doing the work. I couldn't believe she would do it. There loss. I am going to Rob automotive super nice guy.

5

I’ve been taking both my 2004 Toyota RAV4 and my daughter’s 2012 Fiat Pop 500 to Pro Automotive for the past year and never would go anywhere else. Anthony and Jason are fantastic and his mechanics always find any problems and fix them quickly. They also provide a loaner car for you to use if you need one. Last year they resolved a problem with my RAV4 that no one else could!! My highest recommendation to Pro Automotive!!

Jody, thank you so much for trusting Pro Automotive with your 2004 Toyota RAV4 and your daughter’s 2012 Fiat Pop 500! We are honored to maintain and fix them! So glad you enjoy the free loaner car :) Thank you so much for your awesome review and recommendation!!! - Pro Automotive :)

- Pro Automotive - Dudley
5

Over the course of the last month we brought both our cars in for things like shocks, struts, and oil changes ... Drop off was easy, the work was explained clearly, they kept us notified of progress, and things were ready when promised ... I highly recommend Pro Automotive.

1

I had an estimate from a mechanic that I needed rotors and breaks. I'm out of town, so I decided to call my local mechanic shop , Pro Automotive, in Webster. When i called, the lady refused to give me an estimate on what I needed and that it could be something else and they'll have to see my car before they estimate. When I came in , wasting my time, she added that it is a free checkup , only if I fix my car with them (she forgot to mention this when I asked her if it was a free checkup). I would not recommend this shop or any shop related to this shop that are using sale tactics and are not being honest with their approach.

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