5

Went in needing an oil change and after their inspection I was informed brakes were bad. I figured front and rear however I was told only the rears were in need of replacement. While it was in the shop I was informed that the blower motor was bad and should be replaced. When they began the work on that, they found it was the actuator not the blower which saved me $$$ again. I'm sure another garage would have insisted front and rear brakes, they would have changed the blower motor first and then the actuator costing me 2x as much as I paid. I will definitely be going back in the future for work on my other vehicles. Definitely recommend to others as well.

5

Such a well run shop (Morgan is amazing!) with the best techs!

5

My car broke down on the highway. Called AAA and I got excellent service. The Tow truck guy was awesome, he suggested Pro Automative in Webster MA. They were very receptive and understanding on the phone. When I got there, they offered to drive me home since the car was staying over night. They kept me posted on car progress and repairs were finished at the time they said they would be. I would recommend them. 👌

5

I could write for hours, but I will not! NEIL is and has been an awesome guy every trip I've made to Pro Automotive. He was helpful, honest and very much caring. Long story short, transmission on my car was no good. Neil gave me different options for fixing and in lieu of making the decision, allowed me to use loaner for a day or so. Ultimately decided not to fix and was able to leave car there for tow truck to pickup. If you want/need to experience that A+ customer service and no worry about your vehicle being taken care of, I suggest 8 Englewood st Pro Automotive!!

5

Morgan was excellent I already scheduled my next oil changed with them

4

Fixed my car, fixed .y ignition switch for $160.00 that can be bought for $40 to $55.00 whatever!!!!

5

They were kind and courteous. They inspected my car then sat down with me and explained what was wrong, what needed to be replaced and roughly what the cost would be. When they say a part needs to be fixed they fix it. They're not like others who tell you that they fixed the part but they lied and they didn't. That's happened to me plenty of times so it's hard for me to trust mechanics. I trust everyone at Pro Automotive. Thank you for the excellent work on my car's exhaust.

5

I was so happy with the service! Everyone was extremely nice and helpful. I was kept up to date with text messages. I give Pro Automotive 5 stars!

5

5

Took around a half hour including road test. Car drives so much better now. Alignment was needed because I bought new tires. Much nicer ride now.

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