5

Had my shocks and timing belt replaced. Was complete ahead of time. They were very friendly and professional. This was my first time and it won't be my last. I'm very happy with the service. Chris and Morgan were great.

Hello, Holly! Thank you so much for the trust in fixing your shocks and timing belt. We are happy to have provided you with friendly, timely, and professional service 😊 We look forward to working with you in the future!

- Pro Automotive - Webster
5

Pro was great! Called couple places just to see if they could get me in to make sure my vehicle was safe to drive (making weird noise, felt weird to drive)...pro was the only one that said yes, for the same day!! Went in, found out there were many safety issues. They ended up replacing u joints, ball joints, bearings, breaks, calipers, They were super helpful, especially Chris, with every part of the process. He talked to me about everything the vehicle needed and why. I felt very comfortable and confident in the company the whole time and they got the work done faster than I thought. I would 100% recommend pro!!! Yes. Their prices are higher than others in the area but WORTH it!!!

1

I used to like this place. They do decent work but, it"s ABSOLUTE highway robbery on prices. I think a dealership could probably beat them on price. 50 dollar oil changes and 860 dollars for rear strut replacement. I was able to do it myself in like an hour and a half with hand tools. There are a lot better places in the webster dudley area that will not take advantage of you as much. This place should be investigated for price gauging. They took advantage of my father too. In five months charged him 4000 in different repairs on a truck not worth 500. To add insult to injury hes has to finally buy a new truck only a week after we got it back from them. i guess it costs a lot to get a loaner car.

Hi Nicholas, I'm really sorry to hear that you aren't happy with our pricing - we always strive to provide the highest quality service and use high-quality parts for our customers so that their vehicles are reliable and safe for their families. Unfortunately, high quality doesn't always equate to the cheapest. However, we ALWAYS provide our customers with accurate estimates for the work we recommend before performing any work. We will never perform work without your consent on the work and price. That's why I'm surprised to see this review, as all work we performed was approved by you and we completed it as agreed to. We invest in the best ASE Certified Technicians and we stand behind our work with our 3 year / 36,000 mile warranty so you can get high-quality auto repair. Please call the shop if you have any questions!

- Pro Automotive - Dudley
4

Thank you for the review, Michelle 😊

- Pro Automotive - Webster
5

Hey Carl! Thanks so much for the 5-star rating! -Pro Automotive

- Pro Automotive - Dudley
1

Hi Josh, we have been trying to reach you for a while. We always want our customers to have a great experience! We've left multiple messages because we would like to discuss this and make is right. Please call the shop as soon as possible and ask for Jason. Thank you!

- Pro Automotive - Webster
5

They are great. They treat you like family and tell you everything that is going on with your vehicle.

Hello, Bryan! Thank you so much for your kind words! We appreciate the trust with your vehicle, and hope to work with you again in the future 😊

- Pro Automotive - Dudley
5

Thank you to the Suzanne and the team! Awesome work on my car the past few days! Very hard working team, fast, efficient, and helpful.

Thank you so much, Danny! we are happy to hear you appreciated our hard working team and fast, efficient, and helpful service! We hope to work with you again in the future 😊

- Pro Automotive - Dudley
5

Fair pricing, good service, great customer service, Suzanne is the best! Stayed late after closing just for me.

Thank you for the kind review! We were happy to accommodate 😊 We hope to work with you again in the future!

- Pro Automotive - Dudley
5

Thank you so much for the review, Lisa!

- Pro Automotive - Webster
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